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Title
Text copied to clipboard!Reception Employee
Description
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We are looking for a professional and friendly Reception Employee to join our team. The ideal candidate will be the first point of contact for our clients, visitors, and suppliers, so excellent communication skills and a service-oriented attitude are essential. Main duties include answering phone calls, managing correspondence, coordinating appointments, and providing general administrative support. The Reception Employee must keep the reception area tidy and presentable, as well as provide accurate and helpful information to those who require it. Additionally, they will be responsible for registering the entry and exit of visitors, coordinating the use of meeting rooms, and collaborating with other departments to ensure the smooth operation of the office. The ability to work under pressure, organizational skills, and discretion in handling confidential information are highly valued. The position requires proficiency in office tools, punctuality, and a professional appearance. We offer a dynamic work environment, opportunities for professional development, and the chance to be part of a growing company. If you are proactive, responsible, and have a passion for service, we invite you to apply for this position and contribute to the success of our organization!
Responsibilities
Text copied to clipboard!- Answer and direct phone calls.
- Greet and register visitors.
- Manage incoming and outgoing correspondence.
- Coordinate appointments and meetings.
- Keep the reception area clean and organized.
- Provide accurate information to clients and visitors.
- Collaborate with other departments on administrative tasks.
- Control access to the facilities.
- Prepare and file documents.
- Support the organization of internal events.
Requirements
Text copied to clipboard!- Previous experience in customer service or reception.
- Excellent verbal and written communication skills.
- Proficiency in office tools (Word, Excel, email).
- Good appearance and professional attitude.
- Ability to work under pressure.
- Organizational skills and attention to detail.
- Punctuality and responsibility.
- Discretion in handling confidential information.
- Availability to work rotating shifts.
- Intermediate level of English (desirable).
Potential interview questions
Text copied to clipboard!- What is your previous experience in reception or customer service?
- How do you handle high-pressure or multitasking situations?
- Are you familiar with using office tools?
- What would you do if a visitor arrives without an appointment?
- How do you ensure the confidentiality of information?
- Are you willing to work rotating shifts?
- What do you consider the most important skill for this position?
- Have you previously worked in a corporate environment?
- How do you handle customer complaints?
- What languages do you speak?
